E. C. Prop Rentals
11846 Sherman Way | North Hollywood, CA 91605 | 818.764.2008

Frequently Asked...


Hours of Operation

Monday through Friday;
8:30 A.M. - 5:00 P.M.

We Close promptly at 5:00 P.M.

Please allow enough time to load or unload your truck.

Holiday Closings

Certificate of Insurance

You MUST have a certificate of insurance before you are allowed to pick up an order. This is mandated by our insurance company, there can be NO exceptions.

Your company must be named on the certificate. It must list Props/ Sets/ Wardrobe on the coverage along with the deductible amount. You can NOT use another company's certificate.


Rental Period

A rental week is based on a 7 day period. If you pick up your order on a Wednesday, it is due back on the following TUESDAY.
(Wednesday is day one of your rental period.)

Please call if you need a grace day.

View Rental Agreement

Production Rates

Additional weeks are priced as follows:
2nd week is ½ of the amount of the first week;
3rd week is ½ of the amount of the first week;
and the fourth week is no charge.
All additional weeks follow the "½, ½, ½, no-charge" pattern.


Pick-up & Delivery

E.C. Prop Rentals does NOT provide pick up or delivery. You are encouraged to call ahead to see what size truck you will need for your order.

Due to our insurance policies, E.C. Prop Rentals employees CANNOT help you load or unload your truck, car, or van. Please be sure you send enough crew members with your driver.

A proper vehicle must be present to release an invoice, unless a partial pick-up has been agreed upon by either Paul Andrus or John Ford.

E.C. Prop Rentals, Inc. will not sign out an invoice and allow a person to wait outside with the rented items for a vehicle to arrive after our normal business hours for pick-up.

Also be sure that you have pads and ropes or tie-downs; E.C. Prop Rentals does not supply expendables.


Shipping

Although E.C. Prop Rentals, Inc. does not ship orders we do recommend Packair Airfreight. Please contact them directly to arrange for them to pick up, as well as, do the packing and shipping of your order.

Contact Person: Luis M. Arroyo
Packair Airfreight, Inc.
5510 W. 104th Street
Los Angeles, CA 90045
Phone: 310.337.9993
Fax: 310.337.0669
www.packair.com
Email for quotes: airexport@packair.com

The referral to a 3rd Party Shipping Company in no way alters:
(1) Your responsibility for timely pickup of your rental order.
(2) Your obligations to the terms and conditions of the rental agreement.
(3) Your obligation to pay California Sales Tax for your rental order.


Purchase Orders

E.C. Prop Rentals will accept Purchase Order Numbers for payment IF YOU HAVE BEEN APPROVED BY OUR CREDIT DEPARTMENT.


Checks

Company checks may be accepted based on account paperwork submitted and rental history. The name on checks MUST match the company name on the invoice and on the certificate of insurance.
We DO NOT accept personal checks.

You may also pay with cash.


Credit Cards

Your credit card MUST be a business or corporate card; and the name on the card must match the name of the company on the invoice AND the insurance certificate.

We cannot process personal credit cards, no exceptions.

We will send you a credit card authorization AFTER an order has been finalized and your account details have been approved. We authorize for the exact amount of your invoice, so any changes after authorization could result in a delay of your pick up. We cannot accept an authorization form other than our own.

Please make sure you call and check your account status BEFORE you send a crew to pick up your order, orders will not be released until all account details are verified and received.



Holiday Closings


We will observe and be closed for
the following holidays during the year 2017:


Good Friday; Friday, April 14, 2017

Memorial Day; Monday, May 29, 2017

Independence Day; Monday, July 3, 2017 & Tuesday, July 4, 2017

Labor Day; Monday, September 4, 2017

Thanksgiving; Thursday, November 23, 2017 & Friday, November 24, 2017

Christmas / New Year Break; Monday, December 25, 2017 through Monday, January 1, 2018